What This FAQ Section Covers and Why We Built It
We put this FAQ together because the same questions come up constantly — and you deserve a straight answer, not a ticket queue. Whether you're trying to figure out why your Venmo deposit hasn't appeared, what documents we need during identity verification, or whether your state is eligible to access the sportsbook, it's here. Each answer reflects how things actually work on
wagerslines today. We update this section when our processes change, so if something looks different from what you remember, check back here first before reaching out to our support team. Account steps, payment flows, and access rules are all in scope. Generic platform marketing is not — if you're looking for what's inside the lobby, head to the games section instead. Players
in Pittsburgh and Detroit tell us this page saves them a support chat about half the time.
- PayPal
- Venmo
- Play+
- Live Chat Support